Frequently Asked Questions
What
does it cost to register?
There is no cost to register in our directory.
We collect only on calls you receive through our platform. Should you
choose to have calls forwarded to mobile devices or landlines it
requires a minimum Top-up of your Account to cover the
forwarding charges imposed by the phone company. You can find all of
this information on our Experts intro page here:
http://www.tipmeet.com/info/how-to-earn.
Call forwarding rates are here:
http://www.tipmeet.com/info/rates
What
is Tipmeet’s commission?
Tipmeet charges a 20% commission on all paid calls connected through
the platform. If you are receiving calls for free, you will pay no
commission.
Why
do I need a public profile?
Your public page is your link to new clients and users. Here you list
your areas of expertise by category, credentials, per-minute rate and
hours of availability. A completed profile is the key to attracting
clients who might otherwise not know of your services.
How do I
sign up?
Follow this link:
https://www.tipmeet.com/auth.
Once you have registered you will be given options to sign in easily
with one of your social networks. Be sure to list the
categories/subcategories under which you want your services to be
listed. If you don’t choose categories your listing will not
be visible.
How
do I add/change/remove categories for my directory listing?
Your chosen categories are listed here on your Dashboard:
https://www.tipmeet.com/profile/category
Be sure to list at least one category plus one subcategory or your
listing will not be visible in our directory.
How
do I receive calls? Which options require a Top-up (deposit) on my
account?
To receive video calls on your computer, download and configure a
softphone software such as Xlite or Linphone. With these options an
account Top-Up is not required.
Experts who want to keep computers free during consultation may choose
to use an external IP videophone (as convenient as a telephone with the
added video feature).
Experts who wish to remain available while on the road or are
frequently away from their computers have options for forwarding calls
to mobile devices and landlines. These options require a Top-up in your
Tipmeet account to cover forwarding charges
Options can be found here:
http://www.tipmeet.com/info/how-to-receive-calls.
How
do I set my schedule?
You set your hours of availability as you develop your public
page. You can choose default settings (business hours in your
time zone) or customize your schedule here:
https://www.tipmeet.com/timingIs
this service available only to experts based in the U.S.A.?
The greatest market for online consulting is in America and that is
currently our primary marketing target. However we are adding experts
and users from around the world. Hence the global directory.
Why
do I need a password?
Your password along with your email address is used to log in at
Tipmeet. This password is also used to receive calls through the
hardware/software you configure to receive calls. (See FAQ~
What is SIP?)
What
if I forgot my password?
Go to your Login page and follow this link:
https://www.tipmeet.com/account/restore_password/
Once you enter your email address a link will be sent to recover/change
your password.
What is
my user name?
Once you have registered and set up your public page, your user name
will appear as an eight-digit number here:
https://www.tipmeet.com/settings.
On this page you have the options of choosing a new user name and
setting a new password.
What does
SIP mean?
The Session Initiation Protocol (SIP) is an Internet Engineering Task
Force (IETF) standardprotocol for initiating an interactive user
session that involves multimedia elements such as video, voice, chat,
gaming, and virtual reality. A complete explanation of how it works can
be found here:
http://searchunifiedcommunications.techtarget.com/definition/Session-Initiation-ProtocolHow
do clients/users pay for Tipmeet services?
Clients/users use Paypal, debit cards or credit cards to Top up their
Tipmeet accounts prior to making calls. Per-minute charges set by the
expert are then deducted in real time.
How
do I receive calls from my own website? What is Click-Pay-Call?
Click>Pay>Call is a revolutionary application for
placement on your webpage enabling immediate audio/video
consultations. A simple, personalized, easy-to-install widget
eliminates the need for appointments. The Widget shows your
availability, ensures prepayment (if needed) and places client calls to
your virtual office via your computer, videophone, mobile device or
landline.
How
do I withdraw earnings from my Tipmeet account?
Follow this link from your Dashboard:
https://www.tipmeet.com/finances/withdrawWhat
if I registered but never received an activation email?
It could be a delay with our servers. Attempt to register again using
the same email address. Your activation email should arrive within a
few minutes. If not, send us a message here:
http://www.tipmeet.com/feedback
How
do I get back my deposit if I wish to discontinue my
services?
Follow this link from your Dashboard to make a withdrawal:
https://www.tipmeet.com/finances/withdraw
If you wish to remove your widget from your website or discontinue your
service, please contact us here:
http://www.tipmeet.com/feedback